Our diverse staff team are selected for their ability to deal with the young person’s emotional & behavioural needs in a professional, caring manner and that they have the necessary interpersonal skills to talk with children in a calming, diplomatic, understanding way, taking into account their individual beliefs, thoughts and practices. We work with the young people in a non institutionalised manner, friendly but firm, setting boundaries that are reliable without being too tough. We believe young people only grow and mature if they are allowed to take calculated risks, taking on more responsibility for their own lives and behaviour.
We operate on a high level of staffing by means of a flexible rota covering 24 hours per day, seven days per week.
Sometimes a young person may require additional support & will receive a higher level of staffing depending on their individual identified needs. This will be highlighted on the rota to ensure staffing is at an adequate level to meet the needs of the young person and local authority.
We will ensure the number of staff and overall competence of staff, both as a staff group and on individual shifts, is satisfactory in relation to the fulfilment of the home’s Statement of Purpose, the care plans, placement plans and needs of individual children in the home, the number and mix of children in the home, and any particular difficulties being experienced by the home. Records of staff working in the home demonstrate the staffing level.
As a Contingency plan we have a casual staff list to ensure consistency for the young people.
Our interview process is designed to evaulate the passion of any potential candidates. We look for intrinsic personality values that we feel will work best with our young people. We essentially want our staff to take the roll of a parent. Once a candidate has successfully completed our interview process, we then have them attend a 'shadow shift'. This is where our young people get a chance to ask any questions and to provide integral feedback on any candidates.
The staff employed at ABC Care have all undergone an Enhanced Criminals Record Bureau check. Every member of staff has provided proof of identity by showing passport / birth certificate, a full employment history check, certificates of qualifications and two references, one from their most recent employer and one character reference which are all checked for validity.
Staff receive induction training regarding our policies and procedures with particular detail to safeguarding and other Protection issues, avoidance of confrontation & confidentiality. Following this they embark on a training Induction programme. Staff receive training in First Aid, Food Hygiene, Health & Safety at work, Fire training, Safeguarding and protection of children & Physical Intervention. All staff receive, individual supervision sessions and have team meetings on a regular basis.
Following Induction Training all staff embark on NVQ Level 3 training in “Caring for Children and Young People”. Those staff that have already acquired NVQ Level 3 training will have the opportunity to embark on further education courses and development opportunities.
ABC Care Ltd are committed to ensuring that our staff are appropriately trained and are allowed to reach their true potential in the work place.